Maybe a stupid suggestion but have you tried Windows repair? You can run the System file checker with 'sfc /scannow' in cmd or try 'dism /online /cleanup-image /restorehealth'
this post was submitted on 02 Mar 2024
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Yeah, they both said everything is okay but it still doesn't work
You may have tried this already, but Microsoft does have a specific troubleshooter for Windows Hello via the Get Help app and at https://support.microsoft.com/en-us/windows/troubleshoot-problems-with-windows-hello-bf68539e-e95e-48b6-a6cb-455649db3887. Though if all else fails, you could also try uninstalling and then re-installing the "Facial Recognition (Windows Hello)" feature via Settings > Optional Features and see if that helps any or not.
None of these help