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No shit.
No app should ever cost anywhere near that amount. The only way to get to that number is to include far to many people in front of the programmers.
Two competent programmers and a single manager to coordinate the requirements could have turned out a better result. They should cap the number of people allowed to work on software like this at around 5-10.
Same thing with the Phoenix pay system, too many cooks in the kitchen.
Gosh, I hope so.
59,5M$ for all this mess, saying they failed to manage the app is the least insulting thing they could've said.
Anyone with an ounce of common sense would have done a better job.
There's a big issue with wages for people with a specialization in the federal government and there's no one to take the reigns on that. It's not normal to pay people in IT 110k and to then be forced to hire contractors at three times that amount because no one wants to work for you.
Fast. Cheap. Good.
Monday-morning quarterbacks don't even understand THAT much. Most of them still haven't figured out vaccines, but here they are.