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The original was posted on /r/sysadmin by /u/just-another-npc-89 on 2024-01-21 22:08:48+00:00.
Hello everyone
I'm in a bit of pickle career wise, so I'm needing some advice.
Prior to starting IT in October of 2022, I worked in residential cable and low voltage/voip.
My 1st IT job was as a project technician. I would go to new offices, pull their cable, dress it into the patch panel, configure firewalls, switches and access points. I would onboard servers and workstations prior to going on site. If there was an issue help desk couldn't fix, I would go onsite. I also did office upgrades, server migrations amd workstation upgrades.
I worked there from October of 2022 until June of 2023. I had a fairly large coverage area. Oklahoma, Missouri, Arkansas, Kansas and Nebraska was covered by myself. On new office builds, I was typically on my own thrown to the wolves and without any on-site help.
After being promised help and relief, I got fed up and took a local job that paid a little bit more and I'm always local. Here's the kicker: When I was offered this job, I was told this company was a 3rd party MSP. We contract out all msp services to a friend of the owner. I network copiers, setup scan to email, network folders and drivers. I have been here for 7 months and my earning potential is maxed out. I'm not learning anything here and if anything, feel as if I am regressing.
I start school here soon and I am getting a computer networking and IT certificate from a local university here in Tulsa. While I know this will help me in the future, I need out of this hell hole I'm stuck in. What type of job would you guys recommend I look for?