Growing pains. Part of me adores how janky the Fediverse still is. :D
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No need to apologize, things happen and it's a learning curve! ๐ฅฐ
When you have now... 500! active users and over 2.8k user accounts I feel somewhat responsible for people having a good experience. When have you used a service which lost data twice in a week! I'm annoyed in that these things are easily avoidable but they are causing issues. Moving forward I'll be putting in better more checks around deployments to make sure these cannot happen again.
I keep putting too much trust into the upgrade process when new versions come out expecting it to work without issues.
I really appreciate the apology, and every web admin and sys admin has either made the same mistake, or watched someone else make it. I could absolutely see my younger self creating an instance of Lemmy and doing the exact same.
The fact that you acknowledged the mistake, learned from it, and communicated the improvements are all great signs that we're in the right place!
Thanks for all you're doing!