The stuck buttons are a defect, Valve will replace the unit if you RMA.
this post was submitted on 01 Jan 2024
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This is good to know, thank you. I just filed an RMA ticket with steam a few hours ago. Not looking forward to giving up my deck to wait for a replacement if it comes to that, but functioning buttons would certainly be worth it.
I wouldn't describe any of my LCD or OLED Deck's buttons as loose or rattly. I could maybe see calling them mushy, but that hasn't bothered me any. I would personally prefer "softer" buttons to loud or clicky buttons.
Stuck buttons are definitely a defect, and will be covered under warranty. Extremerate makes a clicky button upgrade kit for the LCD deck, but it doesn't officially support the OLED deck. I've heard the buttons from that kit remind people of clicking a pen as far as feedback goes. If you're really bothered by the feeling of the buttons, you might want to try to get an OLED version of this kit if it's annouced.
I actually find it odd how loose my face buttons feel in contrast to the D-pad, which feels perfectly fine- mushy yet responsive and firmly fixed in place. It might slide around a little if you make it, but it’s not loose in the slightest.
Would you say that is how the face buttons are actually supposed to be? Because that would actually be pretty nice to have.
Yeah, there's probably something wrong with your button assembly. Your d-pad on the other side is separate and is probably a better example of how things should be.
There is a clicky switch mod that was released a few weeks back. No idea if it's any good or not through.
Yeah the extremeRate kit! I bought it but haven't installed it yet. I don't actually have a problem with the buttons as is, but it fell like an interesting change to make
They feel like a standard Xbox/PS4 controller to me, which feels good imo
They aren't rattly or get stuck. The positioning of thumbsticks could be lower, and the L1/R1 could be easier to reach like a controller but nothing terrible
- I don’t necessarily like the feeling of the button, in my opinion the buttons on the PS controllers are more comfortable. That said, I have zero functional issues with the buttons on my OLED and before that had zero issues with the LCD version.