Have you tried reaching out to them on matrix?
this post was submitted on 07 Dec 2023
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I’ve tried email and Matrix, but nothing not even an auto-reply.
did you only try your support room on matrix, or did you also try in the general chat room? There’s a lot of smart ppl there
How about accepting that I know how to contact businesses? Thank you for trying to help but just accept they aren’t replying. It’s especially wrong that they don’t reply to contacts through the support email given on Google Play, not even an acknowledgment!
don’t be an ass; join the group chat and ask there
I just love it. You ask for troubleshooting help and a reply guy with nothing constructive to say tells you that you don’t know how to contact companies.
I’m not saying you don’t know how, I’m saying that you’re lazy and dismissive