this post was submitted on 29 Nov 2023
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Photography

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Hi all, I have been stumped by this for a few days now, and I am totally frustrated as to what else I can do. I had professionally taken Christmas pictures taken, and they are both too large in size to be used for Snapfish, Shutterfly, etc. They are in JPG format. I have tried to compress the files and even asked the photographer to change from JPG to JPEG and resize, but I keep getting either a "low resolution" error, or that the files exceed 140 MB. The original file, however, says its 122MB, so it shouldn't be an issue.

What are my options? I asked the photographer 4 times to help, and they are at a loss as well. TIA!

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[–] [email protected] 1 points 9 months ago

I have some pretty big jpeg files and none come near 128MB. Are you able to open and view the file?

[–] [email protected] 1 points 9 months ago (1 children)

Resize it to between 3,000 and 4,000 pixels on the longer edge. On a Mac, Preview will do this. Dunno what platform you’re on.

[–] [email protected] 1 points 9 months ago

That did the trick! Thank you so much!!!!! I'm on a Windows machine.

[–] [email protected] 1 points 9 months ago

I would definitely reach out to the photographer with the sizes of the images you want. It’s a fast process for the original photog to change the size…. Might not be for you.