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Airbnb bans surveillance cameras inside rental properties (www.wired.com)

submitted 4 months ago by [email protected] to c/[email protected]

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But this policy may struggle to address the camera problem at large, as the company has already required hosts to disclose the indoor cameras, and guests have sometimes reported hidden and undisclosed cameras.

The new rules also require hosts to disclose to guests whether they are using noise decibel monitors or outdoor cameras before guests book.

“This just emphasizes the fact that surveillance always gives a huge amount of power to whoever controls the camera system,” says Fox Cahn. “When it's used in a property you're renting, whether it's a landlord or an Airbnb, it's ripe for abuse.”

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[-] [email protected] 37 points 4 months ago

For me it's about the customer service. I stayed in 30 airbnbs in 2 years and when I needed Airbnb, they fully sided with the host who was lying and faked chat screenshots, didn't bother to get any proof from my side and just penalised me.

On the other hand, with Booking, I always felt fully supported by customer service.

I'll only use airbnb if there's absolutely no other option. It's a liability, even more for longer stays.

this post was submitted on 13 Mar 2024

325 points (100.0% liked)

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