this post was submitted on 05 May 2022
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Lemmy Support

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Support / questions about Lemmy.

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Hello! I managed to set up an instance quite easily with Ansible, only problem now is that I can't send emails in any way!

If I leave the default configuration (postfix: 25) and try to ask for a password reset, it tells me it sent it but nothing really comes.

I then thought of using an external SMTP, since I have it available together with the domain.

If I put: "smtps.aruba.it" then adding smtp_login and smtp_password when I try to send an email I get an error with only written: "465".

If I add the port to the SMTP server like this: "smtps.aruba.it:465" and also adding in "tls_type: tls" the server freezes for 5 minutes, does not send anything and I do not receive any errors.

I'm definitely doing something wrong but what? Where can I look?

Thanks!

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[–] [email protected] 2 points 1 year ago

My problem was that the Hetzner server was new and therefore certain ports were closed. I solved it by contacting Hetzner support and having them open the ports.