this post was submitted on 03 Mar 2024
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I used to be a bit iffy on Dell years past when their reputation was largely as commodity shovelware and overpriced premium kit. But honestly, they've evolved over the years into by far my favourite of the big mass manufacturers. Not only is their hardware generally solid for the price point (with a few exceptions), but their customer service is absolutely second to none. I've never had such smooth and helpful customer support from any other hardware manufacturer, big or small.
That alone puts them leagues ahead of HP and Lenovo for me.
Yeah of all the zombie reanimated corpses of computer companies that used to have some kind of reputation but now have been hollowed out by enshittification, Dell seems to smell the least.