this post was submitted on 03 Mar 2024
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I reached out to Roku support regarding this. The rep told me “why are you complaining. You are the only one.” He then disconnected the chat. I’ve reached out to my state’s AG to report this. No action so far but waiting. If there are enough complaints, that might help move the needle.
What Roku is doing should be completely illegal - bricking the product after purchasing it for full price if you don’t agree to waiving your rights.
Sounds like a class action lawsuit to me.
Sue them in small claims for the price of the device.
Sounds like a good way to get a new tv and move away from roku. They're really piling on the ads lately and making their os really slow.
If they actually said that to you word for word that's an open and shut case for suing them
Damn, had no idea roku chat could be that useless.
Inb4 it's ChatGPT like Air Canada.