this post was submitted on 16 Feb 2024
749 points (99.3% liked)

Technology

59622 readers
2733 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

Air Canada appears to have quietly killed its costly chatbot support.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 67 points 9 months ago (6 children)

Surprised Air Canada's lawyers had the bravado to make claims like this. So glad they lost, I hope this becomes precedent for anything similar.

[–] [email protected] 8 points 9 months ago (2 children)

I don't know if small claims create precedent in the same way that a normal lawsuit would.

[–] darreninthenet 15 points 9 months ago (1 children)

Can only speak for the UK but as the lowest civil court here, small claims decisions are not binding on any other court (including other small claims courts) but they are considered "pervasive" and thus a judge should be aware and take them into consideration.

[–] [email protected] 1 points 9 months ago

Yeah, I mean, at the very least, it's a solid argumentation. Any judge who's given a similar case and doesn't look up, if someone else already dealt with such a case, is just doing a disservice to themselves...

load more comments (3 replies)