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Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions (www.theregister.com)

submitted 9 months ago by [email protected] to c/[email protected]

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Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions::Airline tried arguing virtual assistant was solely responsible for its own actions

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[–] [email protected] 34 points 9 months ago

"Our Air Canada flight attendant punched you in the face for no reason, then our CEO kicked you in the nuts? Not our fault. They're independent agents."