this post was submitted on 11 Feb 2024
1039 points (97.5% liked)
Memes
45772 readers
1341 users here now
Rules:
- Be civil and nice.
- Try not to excessively repost, as a rule of thumb, wait at least 2 months to do it if you have to.
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
If it's still under warranty, they HAVE to unless they can prove your modification caused the system to fail. It's no different than the silly stickers that say "warranty void if removed" - that's a nice fantasy for the manufacturer, but at least in the US it's been ruled those stickers mean absolutely nothing. If they're refusing to fix a phone under warranty, contact your local AG and enjoy watching them squirm. Loop in the FTC for good measure.
https://www.ftc.gov/business-guidance/resources/businesspersons-guide-federal-warranty-law#Magnuson-Moss