this post was submitted on 06 Feb 2024
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I saw a snake-oil kickstarter for one of these about ten years ago.
I used to use the Trisquel forums, Trisquel being a fully-free operating system and at the time the only one that could be installed by a total novice. There was a guy there, Chris, who was heavily involved with the company ThinkPenguin. Chris seemed genuinely passionate about free software and actually seemed pretty genuine when plugging his products, he'd point out the specific points where his products failed to be fully free and sometimes give examples of competitors who could do better and some justification for why he didn't feel it was realistic for ThinkPenguin to match that. I had some respect for him and some of the stuff he wrote on that forum really helped me understand the movement better.
Anyway, like ten years ago someone made a post about a kickstarter for a new company called Purism, which was fundraising to build a fully free high-end laptop I think by the end of that calendar year. A couple hours later the CEO of Purism (his name was Todd) found his way to that thread and explained to us how exciting this was and he intends to use Trisquel as the operating system and we should totally support this financially, blah blah blah. He's giving lengthy replies to every single comment made in that thread. At some point Chris writes an extremely extensive response about why every detail Todd has promised does not seem realistic, including recognizing from the kickstarter photos exactly which computer Todd intended to use as a base and why he felt that choice made no sense. I didn't really understand any of the details here to be honest, but yeah. Todd gives a one-sentence reply to Chris' post where he addresses zero of Chris' points and instead simply tells us that Chris is slandering his project because Chris is afraid of seeing a competitor succeed and doesn't actually care about free software.
At that point I didn't really need to understand the finer points to figure out which one of the two was more reliable. It was so blatantly transparent that Purism became a running joke in the forums.
Todd obviously ended up backtracking on virtually everything, using a brilliant scheme of weakening the promises in the kickstarter description over and over and over and dodging questions about that. He made a bunch of petitions to the FSF to certify his stuff on the grounds that their certification requirements (all those details initially promised for his laptops) were unrealistic to achieve. No shit. He also created an online (change.org? not sure about that) petition to Intel, which was sure-fire going to work, I'm pretty confident Intel did remove their management engine because I definitely would have heard more about that if Intel inexplicably decided to ignore that change.org petition.
Oh yeah, and on top of that, because Trisquel was the only FSF-endorsed distribution that was realistic for general-purpose use, he also ended up blowing a bunch of the funding to make his own distro (called "PureOS") because if he stuck with using Trisquel his customers could easily end up on a forum where his products weren't taken seriously.
Anyway, his initial kickstarter got like $600,000. He did release a laptop which was functional but not really different from things other companies like Los Alamos and ThinkPenguin had been doing for a while. A few years later he promised a fully libre phone and I think got even more for that than the laptop kickstarter. Last I heard only a very tiny fraction of the orders had actually been filled, and people were upset about that because it was already a few years late and also the company was desperately trying to remove all evidence that full refunds on request had been promised for the first couple years of preorders. Also the phones remained like six times as expensive as the (at the time) new pinephones and only functional for people who were extremely generous with how they define the word "functional".
I'll admit I did find some entertainment in this, but overall this shit was really depressing because not only could the funding Purism got have gone to other projects, but, more significantly, everyone who got scammed will be much more hesitant about supporting libre projects in general.
edit: Just checked /r/purism, the sidebar reads "PLEASE! Read at least 10 posts here before considering whether to place a Librem order! :) System76 is also a great alternative for Linux laptops." Sounds like a community of happy customers.