this post was submitted on 18 Jan 2024
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A Boring Dystopia
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Nobody gives a shit what excuses they give; it's outrageous regardless.
You're hoping we'll think you're authoritative, but you're really just confessing that you've lost objectivity.
Ive lost objectivity because I have industry experience?
Sure thing mate, have a good one.
The delivery attempt at 2am and still asking for a redelivery fee is the outrageous part.
I'm pointing out that there are a lot of courier companies, VERY REPUTABLE ones that dont want private business, they want business to business customers. Less overheads, smaller depots, less hassles with delivery and quite often these companies do charge redelivery fees if delivery is unsuccessful. In this case yes Id be making a phonecall and calling bullshit on a 2am attempt and tell them I wont be paying they can reattempt during business hours. But the practice is completely normal.