this post was submitted on 15 Jan 2024
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Crazy to read about the McDonald's where you don't interact with anyone but pretty sure they still have people in the back cooking the food
Oh yea ... and happening more and more.
Just a local burger joint near me started installing automatic ordering interfaces/computers. At first I was confused that it'd be worth it for them as they don't have the most amount of business. Then I realised that their demand spikes massively and is rather variable. So, instead of hiring people for shifts that are too long such that they will just stand around for most of it ... they're investing in machines so that what little staff they can afford can be stretched more during peak demand times.