this post was submitted on 15 Jan 2024
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Lemmy
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A major difference is how they interact with feedback - the main reason I never did my own mastodon instance is the developers attitude. "We're not interested in helping you because you didn't set it up exactly as in the guide" was (and maybe still is) all over the mastodon bug tracker.
That was the first thing I looked for when lemmy became popular - and found they were taking deployment issues to even the most absurd system seriously.
Additionally they treat suggestions seriously - even if they personally think it is stupid - and even implement some of that. Pretty much no chance of anything of that happening with mastodon.
Yea nice. Not to take away from the lemmy devs and your praise ... but mastodon certainly seems problematic in this regard. While gargron has done a lot in building that platform, and kinda deserves, I suppose, to "own" the platform, it certainly seems (from what I've gathered) a lot of people's work in building up the software and its userbase has been easily ignored or dismissed by gargron, and of course, as you say, he's really not that interested in what others want or need from the platform.