this post was submitted on 08 Jan 2024
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Heck, even support is a bit of a pain since projects also like to use it as their issue tracker and want you to search for your issue before posting (which it's awful for). GitHub is free or at least cheap depending on what you need and is way more searchable, as well as giving a place for wiki and a basic website
Direct chat support, discord is fine, but beyond that, please use something actually designed for it