this post was submitted on 07 Jan 2024
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Unfortunately some studios, companies, etc. use it as an official or semi-official forum. I still lurk on AMD's subreddit, for example.
Which is funny when you compare it to the early days of Reddit, where people associated with a product were specifically prohibited from being in charge of their subreddit. It was to prevent the people who make a product from silencing criticism. Like if there’s a TV show, the show runners and studio weren’t allowed to moderate the community. If the show is hot garbage, the studio couldn’t use mods to silence the criticism via post/comment deletion, bans, etc… The entire point was for the subs to be run by the people who consume said product.
But that has been entirely flipped, where there are official subs run by corporate PR firms.