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VW wouldn't help locate car with abducted child because GPS subscription expired (arstechnica.com)
submitted 11 months ago by [email protected] to c/[email protected]
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[–] [email protected] 3 points 11 months ago

This is the best summary I could come up with:

According to a Chicago Sun-Times article, "the Car-Net trial period had ended, and a representative wanted $150 to restart the service and locate the SUV."

The detective pleaded, explaining the "extremely exigent circumstance," but the representative didn't budge, saying it was company policy, sheriff's office Deputy Chief Christopher Covelli said Friday.

"Volkswagen has a procedure in place with a third-party provider for Car-Net Support Services involving emergency requests from law enforcement.

A man wearing a mask got out of the BMW "and struggled to get into the victim's Volkswagen, as she tried to keep her 2-year-old son safe," the sheriff's office said.

The perpetrators fled, and the person who called 911 "rescued the child from the parking lot" before the boy could wander onto the busy roadway.

When contacted by Ars today, Covelli said the sheriff's office is still searching for the BMW and believes the car is still in the area.

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