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[RANT] Why do I need an app to set up a switch? (lemmy.world)

submitted 2 years ago* (last edited 2 years ago) by [email protected] to c/[email protected]

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Working on a medium sized office network which only has a single PoE switch for WAPs. About 200 users. No copper to the desk... It made sense to buy a second PoE switch to give a bit of redundancy, even if it's for manually swapping cables in case switch A dies.

Plug in switch, wait for power up and decide to test the manual failover over lunch. Gateway plugged in, flashing lights. WAPs plugged in, flashing lights. Wireless network visible but can't connect as there's no DHCP. Swap everything back and we're back in business.

The switch is unuseable until I've installed an app, created an account, onboarded to a "cloud" and configured from my phone.

Oh HP, how you have fallen from the rock-solid days of procurves and have degenerated to the unfortunately named Aruba "Always On"

Rant over.

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[–] [email protected] 5 points 2 years ago

I work in business tech support for an ISP. I wonder how many times I’ve been yelled at by IT because of those and them not understanding the fucking product they bought.