this post was submitted on 03 Dec 2023
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I just bought a new laptop and installed all my usual programs on it including office 2013.Its a Windows 11 laptop.

My work has a system that exports a document in a HTML format that you paste into Word. It's pre-formatted with tables, graphics and my business headers and logo.

On my old laptop, the HTML table fits into the full width of the word document automatically and doesn't require any adjustment.

In the new laptop, the format somehow gets skewed and forces the tables and rows to only 3/4 width of the available page.

I've tried a lot of things to resolve this including double checking system export settings, page margins, document templates, paste special options, importing document templates from the old laptop and etc.

Nothing resolves it and it's fixed to the 3/4 page. I can manually adjudt the table and row sizes, but it becomes quite a significant editing exercise as it's multiple rows and tables, which means I can't just highlight it all and adjust it all at the same time.

Any ideas on what could be causing this would be greatly appreciated.

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[–] [email protected] 1 points 11 months ago (1 children)

You bought a computer for work an now a needed workflow doesn't work as expected? That sounds like a problem that your workplace should fix, right after they get you the computer you need to do your job.

But you should probably check page settings, resolution, DPI, installed fonts and whether you're still using the same browser as on the old laptop.

[–] [email protected] 1 points 11 months ago (1 children)

I run my own small business. Tech support for the application needed for this service industry isn't that helpful and I'm hoping some experts can assist. Microsoft support is non existant as well.

The tools are relatively simple and it's setting out a invoice with information pack to a client.

All the systems and programs as essentially identical and is the reason why I'm sticking to office 2013. It was to retain consistency for this work flow.

[–] [email protected] 1 points 10 months ago

That makes it a little more difficult. Sorry if I sounded like a jerk.