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Walmart, Costco and other companies rethink self-checkout, some stores removing them (www.cnn.com)

submitted 9 months ago by [email protected] to c/[email protected]

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[–] [email protected] 3 points 9 months ago (1 children)

I wouldn’t be surprised if most of the ones I use have a disabled scale, but only that one grocery store I mentioned actually uses it. It could be that they have poorly calibrated scales, but if that’s the case, then all of the ones they use are. Self-checkout everywhere else is a breeze.

[–] [email protected] 1 points 9 months ago

When I worked at a grocery store, the attendant could override the "unexpected item" alert and it would re-tare the scale, causing problems for the next person if it wasn't actually broken. I bet that's what's happened at the store you avoid; just years and years of careless attendants overriding too quickly and messing up the calibration.