this post was submitted on 30 Nov 2023
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Framework

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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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Hello peeps. I have a question regarding the pickup of the framework package in Germany. Does the person that was put down in the delivery address also has to sign for package, or can someone else from the family also sign? Also, if nobody picks up the package, is it possible redirect package to some kind of pickup point? I preorded package to my moms address and name, but I just found out that there is a possibly that she wont be home around the dates od delivery, so Im condsidering my options. Thank you.

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[–] [email protected] 1 points 9 months ago

Afaik they have to sign the package. If you gave your moms adress your mom is the one who will actually need to sign. On the other hand, mine got delivered and they didn't ask me to show an ID or asked if I was the right person.

And you should be able to get it from a pickup location but FedEx isn't that big in germany so you should expect some distance. Before delivery, mine was stored in a city about an hour away from me (with a car).

If you still want to do the pickup version, you should contact FedEx with your contact info, your ID and your order information and should be able to do that (not guaranteed though, because I've never used this and couldn't choose an option like this in the shipping menu)