Framework

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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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EU(Germany) shipping package pickup (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

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Hello peeps. I have a question regarding the pickup of the framework package in Germany. Does the person that was put down in the delivery address also has to sign for package, or can someone else from the family also sign? Also, if nobody picks up the package, is it possible redirect package to some kind of pickup point? I preorded package to my moms address and name, but I just found out that there is a possibly that she wont be home around the dates od delivery, so Im condsidering my options. Thank you.

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[–] [email protected] 1 points 11 months ago

It comes via FedEx in Germany. And at your door they hand it to you and don’t need a signature. At least that what‘s was with my first package.

Had to get some replacement as my FW keyboards had a short. So the replacement was a bit more nerve wrecking. The driver came 3 times always when I am not at home. After 3 time FedEx contacted me via phone to schedule a new date for delivery. But I guess there was an overlap as the driver didn’t come. I already had requested to pick it up at their hub via e-mail so I guess the driver got cancelled after my mail was processed. And then I went to their hub when the notification mail came I can pick it up.