Hi!
I want to buy the remarkable for my wife. She takes a lot of notes (handwritten) and then need to put these into an online secured platform (she’s a psychologist). She’s already an Apple user (laptop and phone) and thinks it would be an easier process to go with the Ipad.
I’ve only heard great things about Remarkable, but she does have a point: she’s already (locked) with Apple products. It’s a plug and play environment. The marketing stuff from Remarkable seems to focus on the lack of distractions (ok… ). That’s not convincing her. I think the “paper feel” and handwritten-to-text are the best-known selling points, but it’s hard to understand if you can’t try one in a store.
What am I missing? Should she really go with Apple (again)?
Thanks!
The problem is the reMarkable cloud, which is actually hosted on google's EU cloud. If you never connect the tablet to a cloud account, paid or free, then the data never leaves the tablet.
With that said, reMarkable claims that their cloud service is compliant with GDPR, and is willing to execute a BAA with you, and assume shared liability in case of a data breach in their cloud servers. That doesn't guarantee that a breach will never happen - only that if a breach does happen, and it turns out to be because of an issue with their cloud service, they agree to split the liability with you.
I don't know if reMarkable also has a BAA in place with google, in case a breach is caused by an error on google's part. For me, the fact that the data isn't encrypted is enough to make me not connect to the cloud in the first place, so I have no reason to ask them about it ... however if you do ask them, I'd be very interested in their response.