this post was submitted on 28 Nov 2023
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Data Hoarder

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We are digital librarians. Among us are represented the various reasons to keep data -- legal requirements, competitive requirements, uncertainty of permanence of cloud services, distaste for transmitting your data externally (e.g. government or corporate espionage), cultural and familial archivists, internet collapse preppers, and people who do it themselves so they're sure it's done right. Everyone has their reasons for curating the data they have decided to keep (either forever or For A Damn Long Time (tm) ). Along the way we have sought out like-minded individuals to exchange strategies, war stories, and cautionary tales of failures.

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I recently downloaded Microsoft Powerpoint on my Mac. I found out that when I edit my presentation it will actually autosave it to cloud, just like the web app. It was working well for a while. But today I closed my window somehow hours of my progress was gone. Turns out that I ran out of the "free 5gb of storage" and I ran out of storage without noticing it, so it did not save. I'm never going for cloud EVER again. We all make mistakes, and this one taught me a lesson not to use cloud storage. BACKUP BACKUP BACKUP GUYS

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[–] [email protected] 1 points 11 months ago

Its also a bad mark on the testing applied to office 365. The lack of basic testing from Microsoft in recent years drives me up the effing wall.

What should have happened is they should have tested PowerPoints reaction to saving a file to:

  1. Full local storage.
  2. Full remote storage.
  3. And any other file operation exceptions such as permission errors.

If your hdd had filled up I bed PowerPoint would have had something to say. It probably has no idea that the cloud storage was full, because someone didn't test for that and highlight that the cloud storage back end (onedrive) was probably never given such functionality.

As a former software tester I would have not signed off PowerPoint nor onedrive until such a quality assurance UX flaw had been addressed. That's what I used to do, I certainly affected the design of the software as I found the design flawed many times, not just unable to handle an error but also to have the wrong or non existent feedback to users.

When I worked in a company that used 365 (dont any more thankfully) onedrive was a pain in the effing IT support buttocks. It was constantly getting "stuck", constantly and silently failing to sync conflicting files, its UI lacked the basic usability features needed to let the user detect this and deal with it without me getting involved.