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Powerful Laptop keeps crashing :( (alien.top)

submitted 9 months ago by [email protected] to c/[email protected]

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Hello everyone, I’m a photographer and I have been having a problem with my laptop for quite some time now. (Aero 15, i7-10870h, 3060, 16gb, 512gb). Every time I do a little bit more demanding task (eg. export few hundred photos from lightroom and edit simotaniously) laptop freezes and after cca one minute gets BSOD error(VIDEO_MEMORY_MANAGEMENT_INTERNAL). This happens more often if laptop is not plugged in.

I updated the drivers, deinstalled gigabyte control center, even performed a clean install of the windows but nothing seems to help. Cpu doesn’t seem uder strain, ram is between 70 and 85% during these tasks. I ran diagnostic of ram, cpu and ssd and there are no apparent problems. Only hardware error I get is code 10e and error 141.

Any advice or help?

Have a nice day! :)

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[–] [email protected] 1 points 9 months ago (2 children)

This issue is likely happening either due to the GPU driver misbehaving or the GPU itself is defective (VRAM probably). I suggest you run the VRAM stress test program to verify if the VRAM is the issue. You have a couple of options for that - MemtestCL or memtest_vulkan. For more info and examples visit this page: https://unix.stackexchange.com/questions/712931/how-can-i-test-my-gpu-ram-integrity

[–] [email protected] 1 points 9 months ago

Would it be possible that it is up to insufficient battery?

[–] [email protected] 1 points 9 months ago

I updated the drivers and just ran memtest vulkan. No problems were found…