this post was submitted on 27 Nov 2023
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Trying to upgrade the storage on my Dell Poweredge R720 using these instructions https://www.dell.com/support/kbdoc/en-us/000116592/how-reconfigure-a-virtual-disk-or-add-additional-hard-drives and when I choose the "device settings" it hangs on the gathering configuration page, for like an hour. It's not working. Anyone experience this or have any clues on how to over come it. Thanks.

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[โ€“] [email protected] 1 points 11 months ago (1 children)

Possibility your RAID card was flashed to IT mode/with LSI firmware?

The RAID utility won't work if it's not running Dell firmware.

[โ€“] [email protected] 1 points 11 months ago

Do you know how to verify this?