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Eaton UPS is initiating a shutdown immediately upon loss of input power (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

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When I unplug the input power to my Eaton UPS, I immediately get the notification emails for "Sequential shutdown scheduled" for Primary, Group 1, and Group 2. A few moments later everything shuts down. I can't figure out why it's shutting everything down immediately.

I'd like for Group 1 and Group 2 to be shutdown when the battery is under 80%, and primary shutdown when the battery is under 10%.

Here's the configuration I'm using: https://files.fletchowns.net/u/eaton_config.png

What am I missing here?

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[–] [email protected] 1 points 11 months ago

Check for firmware updates to the network card AND the UPS.

I had an issue recently where my 5PXG2 was claiming the batteries had failed after less than a year. I talked to support and they said update. As soon as I did, the errors cleared and the UPS started UPS-ing again.