this post was submitted on 24 Nov 2023
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'Morale is at an all-time low': Ex-Googler writes scathing latter slamming layoffs and 'eroded' culture (www.businessinsider.com)
submitted 9 months ago by [email protected] to c/[email protected]
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'Morale is at an all-time low': Ex-Googler writes scathing latter slamming layoffs and 'eroded' culture::An ex-Googler wrote a 1,500-word letter criticizing the firm and CEO Sundar Pichai's lack of "visionary leadership."

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[–] [email protected] 21 points 9 months ago* (last edited 9 months ago)

The letter is a post on his own blog . Hard to distill into a summary so I recommend reading it get more context. But it seems to have boiled down to:

  • How It Was:

    • Strong adherence to the "don't be evil" ethos, focusing on societal good over profits.
    • Open, transparent communication and decision-making processes.
    • High morale, with a culture of learning from successes and failures.
    • Work focused on benefitting the web and users, rather than Google's immediate interests.
    • Collaboration and lack of internal silos, encouraging innovation and autonomy.

  • How It Is Now:

    • Shift from user-centric to Google-centric, and then to individual-centric decision making.
    • Eroded transparency and increase in organizational silos.
    • Decline in morale and a culture of distrust between employees and management.
    • Focus on short-term financial gains leading to layoffs and defensive employee behavior.
    • Lack of clear vision and leadership, resulting in confused and ineffective management.
    • Overall deterioration of Google's unique, innovative culture and values.