this post was submitted on 24 Nov 2023
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System76
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A community for the System76 company, a manufacturer of laptops, desktops, and server computers that are both affordable and powered by Linux.
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FYI they gate part numbers behind their "service desk" - My fan is broken and its been 72 hours with not even a single reply from their service desk.
Luckily there are 3rd parties out there who have some of the part numbers.
Be warned, System76 does not make laptop part numbers public, and this can really burn you if your laptop breaks. Having to wait 72hours+ just to get a part number, or the even the option to buy a new part from them really leaves a bad taste.
Imagine if your laptop fans break, and you have to wait over a week just to get a replacement part quoted. Not cool, not user freedom.