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CPU temps? Could be throttling from cooler issues - sticker, not seated correctly etc or case does not have enough flow.
SSD/HDD? If your running Windows or your games off a HDD that would be your issues.
I had my pc built by LDLC (french company)they are really professionnal and are well known I don't think it would be the issue
I run Windows on HDD and have Linux on SSD but SSD with a lot of space is so expensive ! The thing is everybody in the comments are talking about SSD and it's making me nervous
While running Windows on an HDD will certainly make everything very slow and it's a fact, it will not introduce freezes(at least long ones) and crashes. Sounds like your Windows installation might be borked or your hardware is not stable.
If I were you, I would start with a clean Windows install, including the complete wipe of your system drive.