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Few things to consider:
Slow drives, mostly HDDs, can hugely impact performance (but should not be causing crashes)
Task manager is not a great way to view utilization but it can do the trick most of the time. The important thing to realize is that the 20% metric refers to the all of the cores. If one core is running at 100% but the rest are sitting at 0 you're going to see a low utilization even though that one core/thread. At the Performance > CPU screen change the graph to 'logical processors' rather than 'overall utilization' as it will give you a more accurate picture of what's going on.
There's a chance that you have a hardware problem, but these issues (when as bad as you've described) usually justify a fresh install of Windows.
I changed the graph and I see every core being used pretty much equally which I think is right.
I installed HWInfo but I'm not really sure where to look at ? Since everyting is green I assume it's alright ?
I should consider re installing as you said...
To be more precise about my crashes is for exemple when I launch a stream on discord every tabs open goes "not responding" and I have to wait several minutes to get everyting fixed. It happens with a lot of others actions too.
Hard disk drives are many orders of magnitude slower than solid state drives.
Back in the day, before we had SSDs, this is how a lot of things worked. We would wait a long time for programs to open, and the operating system would sometimes hang (long enough that it appeared to be crashing) when switching between workloads. It was a slow and painful experience.
If you're doing the majority if you work off the HDD, it's going to be very, very slow. You can use the HDD for data storage, like backing up pictures, movies, music, etc. and you can even use it for some older games, but you should absolutely be running any modern version of Windows off an SSD at this point.
There could be something else wrong, but I feel pretty confident that you're simply underestimating how slow HDDs are.