this post was submitted on 16 Nov 2023
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Framework

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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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Now Batch 7 is getting their "preparation mail". I just wantet to tell you guys, that i'm still waiting for my Batch 5 framework:

I ordered on Aug. 8.
7840U - No RAM - No SSD
shipping to Germany

Received the preparing batch email on Nov. 2nd

Received the payment complete Mail on Nov. 14.

Payment showed up tonight (Nov. 16.) on my credit card

Still no shipping Mail

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[–] [email protected] 1 points 10 months ago

I'll always suggest sending Framework's support team a quick message ahead of posting on Reddit or on the Framework community forums; Imagine support needing to check emails, ticket queues, internal discussions/chats, and multiple forums and social media sources, and I know I'm already have a hard time tracking only a ticket queue in my work place!

That said, I'm happy to read that you received the shipping email and that your gear is on its way :)