this post was submitted on 13 Nov 2023
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Home Automation

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Home automation is the residential extension of building automation.

It is automation of the home, housework or household activity.

Home automation may include centralized control of lighting, HVAC (heating, ventilation and air conditioning), appliances, security locks of gates and doors and other systems, to provide improved convenience, comfort, energy efficiency and security.

Warning: Working with electricity can result in injury, property damage, or even death if it is not done properly. Please keep this in mind while assisting others. If you are not sure about what you are doing, hire a licensed professional.

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CYNC has been connecting with my Amazon Alexa since I purchased it two years ago. We had a power reset issue and now ever since, when I ask Alexa to turn off the kitchen lights it says "two things share that name, bar lights and kitchen lights, which one do you want?". Those aren't even the same names! I have uninstalled the light switches and deleted them from Alexa and then reconnected them with the app again just for it to continue saying the same thing. I double checked the rooms in CYNC, they aren't in the same room name or anything. Any ideas.

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[–] [email protected] 1 points 1 year ago

Hi there. We can understand your frustration with this. We have Cync Support technicians standing by that can walk through your specific setup and offer troubleshooting options. If you’d still like assistance with this, our Support team can be reached at 1-844-302-2943.