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A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.

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Which Helpdesk/Ticketing-System do you prefer? (alien.top)

submitted 10 months ago by [email protected] to c/[email protected]

9 comments fedilink hide all child comments

Hi there. I'm currently looking into setting up a helpdesk website and was first introduced to Peppermint and UV-Desk.

I've been looking into Otobo Trudesk and Zammad as well.
Just looking at these three over Peppermint and UV-Desk, I think I'll end up going with one of those.

Do you have any opinions on these or is there a third option you prefer?

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[–] [email protected] 1 points 10 months ago (1 children)

I’ve been using Zammad professionally for years. Can recommend it.

[–] [email protected] 1 points 10 months ago

Yeah i may go with that. The UI looks very clean which is always a major plus in my book