this post was submitted on 25 Oct 2023
638 points (97.9% liked)
Technology
59669 readers
2997 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
It definitely sounds like the law kind of sucks and needs to go further in the future, but are you really saying that being able to repair your existing device, even if the parts are overpriced, is exactly as bad as having to buy a whole new one? The reduction in e-waste alone seems like a potential improvement.
If anything, this has increased the amount of waste.
Because, as a customer (making up the numbers but it IS something like this)?
I can pay Apple 300 bucks to let their geek squad repair it for me. Or I can pay 290 bucks to have their special tools shipped to me as well as their official parts, with all the packaging associated. And then I have to ship them back my old parts. All with extra packaging because you can't send a customer a box full of monitor mainboards. And, because I need to source all of these directly from Apple, the moment they are no longer legally required to offer replacement parts, they won't.
So... I can save something ridiculous (let's say 10%) to fulfill my own warranty and nothing else.
But let's think about this as a repair shop.
I can't use third party or even OEM parts because basically everything requires the customer to authenticate with Apple. I can't stock parts because Apple strictly controls parts and requires customers to special order them and return the old part during a repair. And I can't compete with the geek squad because THEY get to stock spare screens in the back room. So I am exactly where I used to be of "Some stuff I can repair even though Apple says not to. Most stuff I can't"
So yeah. The end user experience is almost exactly as bad as it used to be. And this is "a win" which means pressure has been let down and companies have a path to neuter these laws. So yeah, it is worse.
Well if it really works out like you're speculating that definitely sounds shitty I'll give you that!
That is less speculation and more pointing out the actual policy.
Plenty of youtubers have done videos on the subject. Here is the ifixit article https://www.ifixit.com/News/59751/apple-self-service-repair-is-this-the-end-of-ifixit
But it boils down to everything I said:
So how about you actually look at the policy you are championing rather than vaguely imply that other people are being dishonest for actually having looked into it?
I was trying to agree with you in the previous comment, but I guess that wasn't clear. I appreciate all the explanation, but no need for the hostility and rudeness. Saying something was a step forward is a pretty far cry from championing something, too. You've really jumped to conclusions on where I stand on this and you clearly know more about it. Hopefully you can treat the next person with greater kindness, as you clearly have a lot to teach and people will listen better if you do. I wish you well.