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‘It’s the same daily misery’: Germany’s terrible trains are no joke for a nation built on efficiency
(www.theguardian.com)
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Connecting trains are the big problem. I had a three and a half hour direct train from Frankfurt to Brussels end up taking 8 hours. The one direct train turned into four legs with 3 cancelations. Otherwise waiting for an additional 10 minutes is not a problem, yes.
DB has a link where you can ask for refunds, which is nice. It doesn't offer refunds for time lost though.