Australia

3480 readers

102 users here now

A place to discuss Australia and important Australian issues.

Before you post:

If you're posting anything related to:

The Environment, post it to Aussie Environment
Politics, post it to Australian Politics
World News/Events, post it to World News
A question to Australians (from outside) post it to Ask an Australian

If you're posting Australian News (not opinion or discussion pieces) post it to Australian News

Rules

This community is run under the rules of aussie.zone. In addition to those rules:

When posting news articles use the source headline and place your commentary in a separate comment

Banner Photo

Congratulations to @[email protected] who had the most upvoted submission to our banner photo competition

Recommended and Related Communities

Be sure to check out and subscribe to our related communities on aussie.zone:

Plus other communities for sport and major cities.

https://aussie.zone/communities

Moderation

Since Kbin doesn't show Lemmy Moderators, I'll list them here. Also note that Kbin does not distinguish moderator comments.

Additionally, we have our instance admins: @[email protected] and @[email protected]

founded 1 year ago

MODERATORS

[email protected]

Belong ISP Updating Their Terms, Maybe Dropping Third Party Modem Support And Speed Throttling (lemmy.world)

submitted 10 months ago* (last edited 10 months ago) by [email protected] to c/[email protected]

13 comments fedilink hide all child comments

(straight from email)

• We're adding a term to make sure our customers use equipment that complies with relevant standards.

• We are adding a right to slow your service if we reasonably believe you’ve breached our Acceptable Use Policy.

• We're adding more definitions to what we consider ‘unfair, unreasonable or inappropriate use’.

• If a customer treats our people in an abusive or threatening way, we may end the interaction and – in extreme cases – we may stop offering our service to them altogether.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 3 points 10 months ago (1 children)

I was having another look in detail and this paragraph at the top of customer service terms are worrying

'We occasionally make changes to our General Terms.

If we think a change will have a negative impact on you, we’ll make sure to notify you at least 30 days before the change takes effect.

If you don’t accept a change, you can also cancel your service, no questions asked. Just let us know and we’ll get it sorted before the change takes effect. We’ll also refund any unused portion of your monthly charges and waive any termination fee.'

In the email they wrote 'We’re adding more definitions to what we consider ‘unfair, unreasonable or inappropriate use’.'

So whatever they're gonna add is probably gonna be bad

https://www.belong.com.au/go/privacy-and-terms/general-customer-terms?utm_source=sfmc&utm_medium=email&utm_campaign=CP_SM_TermsUpdate_20231010&utm_term=https%3a%2f%2fwww.belong.com.au%2fgo%2fprivacy-and-terms%2fgeneral-customer-terms

[–] [email protected] 3 points 10 months ago* (last edited 10 months ago)

This is just a response to the UCT changes going live in November. Every big corp in Australia is going to be making changes like that.