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Belong ISP Updating Their Terms, Maybe Dropping Third Party Modem Support And Speed Throttling (lemmy.world)

submitted 10 months ago* (last edited 10 months ago) by [email protected] to c/[email protected]

13 comments fedilink hide all child comments

(straight from email)

• We're adding a term to make sure our customers use equipment that complies with relevant standards.

• We are adding a right to slow your service if we reasonably believe you’ve breached our Acceptable Use Policy.

• We're adding more definitions to what we consider ‘unfair, unreasonable or inappropriate use’.

• If a customer treats our people in an abusive or threatening way, we may end the interaction and – in extreme cases – we may stop offering our service to them altogether.

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[–] [email protected] 1 points 10 months ago (1 children)

I take the change to mean "no phone support for" not "you can't use".

From a hardware point if view; how would they even know you'd changed the firmware?

[–] [email protected] 1 points 10 months ago* (last edited 10 months ago)

From a hardware point if view; how would they even know you’d changed the firmware?

They probably wouldn't but it's the principle of it. But yeah on your first point, it's certainly a "devil is in the details" type situation. It could range anywhere from "no phone support" to you have to buy and use their bundled modem/router (and everything in between).