this post was submitted on 17 Sep 2023
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DeGoogle Yourself

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Google Play can go straight to hell. (lemm.ee)
submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]
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I was trying to change my primary YouTube/Google account while still holding onto my Movies & TV purchases.

  1. You can't change the email address associated with your YouTube account or Google Play Movies & TV purchases.
  2. You can't transfer your purchases to a new Google account.
  3. There is a way to create a Google Play family account, but it's so buried and un-obvious that it takes search engine research to accidentally discover that this is an option.
  4. Once you create your family account, apparently some purchases can't be shared due to how they were paid for years ago.
  5. When you try to share many stated-as-"eligible" purchases with the family by using the toggle, it errors, and a refresh shows that it never shared. I used Firefox, Edge, no VPN, and no adblocker. Tons of attempts. Nothing. No fix.
  6. Google has no proper support channel.
  7. If you try to remove the family account and host it under the Google account that owns all the purchases in hopes that they will now work, you will discover that none of the accounts can join a family plan again for 12 fucking months.

Lesson: Don't ever buy your shit through Google Play. Put your pirate hat on.

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[–] [email protected] 24 points 1 year ago (1 children)

You seem to have missed the real lesson. Google is not a good company. They will screw you if they can. Avoid them when possible.

[–] [email protected] 6 points 1 year ago (1 children)

I was purchasing from them a bunch of years ago.

[–] [email protected] 5 points 1 year ago

Fair enough. I was more commenting on your Lesson summary down at the bottom, so I didn't consider that you had mentioned it was long ago.