this post was submitted on 17 Sep 2023
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cross-posted from: https://lemmy.world/post/5176306

Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

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[–] [email protected] 0 points 11 months ago (3 children)

Do you regularly repair these types of devices? If not, and you don't have a spec sheet available and know where all the easily-overlooked ribbon cables are located and have an array of very niche and specialized tools, there's a very significant chance that you'll end up breaking it even more than it already is. Now you're out a watch, and a replacement screen, and likely also the cost for the unique tools you'd have to have purchased to try opening it up in the first place.

Even some of the best repair techs avoid working on smartwatches, for this very reason. Maybe you're just built different and can do what most can't, but you'd be a lonely outlier if so. So much so that it'd honestly be a statistical anomaly if you managed to repair one of these devices without issue.

[–] newIdentity 6 points 11 months ago* (last edited 11 months ago) (1 children)

Just watch a tutorial of someone who does know what he's doing

That way you can at least try.

Also they shouldn't have released a watch that is that unrepairable in the first place

[–] [email protected] 1 points 11 months ago (1 children)

That would ultimately make for ugly watch that nobody would want. The Pixel Watch isn't targeting an audience who wants a utilitarian device, it's targeting people who want a watch that looks good.

[–] [email protected] 3 points 11 months ago

It's quite easy to remove the screen on a Pixel Watch actually.

https://www.ifixit.com/Guide/Google+Pixel+Watch+Screen+Replacement/160350#s337082

It's not that it was designed in a specific way that just so happened to make it unrepairable, it's just that Google decided they will not offer repair parts.

[–] lustrum 2 points 11 months ago* (last edited 11 months ago)

What? There are already teardown guides online, I just need replacement parts.

No i've not repaired one before because it's not broken, I feel like you've got blinkers on mate and missing some key points. Repair techs don't work on them because of the time, they're not profitable.

but i'm not trying to be profitable, i'm just trading free time.

[–] [email protected] 1 points 11 months ago

This is all very good but when considering the mandated repairability for all consumer goods rising in strenght in some parts of the world, products like this either avoid such markets (difficult to achieve) or will go extinct.

Companies need to end the mentality of "if I can, I will".