cross-posted from: https://feddit.ch/post/64699
My old person trait is that I think 'ghosting' is completely unacceptable and you owe the other person a face-to-face conversation.
this post was submitted on 16 Sep 2023
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I'd rather sit on hold for a while and speak to an actual person vs those stupid automated systems that read a dozen options/menus to you before giving up and finally connecting you to a person anyway. Especially when they refuse keypad input and demand you use their useless voice recognition.