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Unity Claims PlayStation, Xbox and Nintendo Will Pay Its New Runtime Fee On Behalf Of Devs
(twistedvoxel.com)
this post was submitted on 15 Sep 2023
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It’s like when CDPR said everyone could get refunds for CP2077 without talking to the stores first, then were shocked when Sony removed it from the PlayStation Store.
Technically, CDPR being based in Europe were just informing people of their stuatory right to a refund within the first 14 days of any digital or online purchase. This highlighted that Sony have been managing to skirt that legislation with their policy's and not having a proper refund system in place so they threw a wobbler and took the game down. CDPR were in the right, legally speaking, with that one.
Yep, although at least that was a pro-consumer move on CDPR's part. It's very understandable why Sony wasn't happy about it, but it wasn't a shady move on CDPR's part. Whereas the same definitely can't be said for Unity right now.
It’s more, you gotta let your partners know before you announce something major. The reason Sony had to pull it was because they only allow refunds after a certain point on defective games, and they can’t sell a game they know is defective. So the only way they could do blanket refunds is if the game is labeled defective, which means they can’t sell it. Giving Sony a bit of a heads up might’ve meant they could have changed their policy, which would have been better long run for consumers.
Oh absolutely, I agree! I just wanted to point out that CDPR's move was at least well-intentioned so it's harder to judge them poorly for it. But you're right that communication is important in these situations.