this post was submitted on 13 Sep 2023
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[–] [email protected] 4 points 1 year ago (1 children)

It feels really stupid having the industries longest support length and highest resell value.

[–] [email protected] 1 points 1 year ago (1 children)

That's like saying foot fungus is a great investment because it's hard to get rid of. Also you conveniently left off that longest support is often required because of cost cutting measures Apple loves to do. How many product recalls were there? And even then they sometimes make them so that no one fits the criteria.

[–] [email protected] 1 points 1 year ago (1 children)

It’s not hard to get rid of an iPhone at all. I could sell the device in my hand easily if I wanted to.

What are you even talking about? Cost cutting makes them support a phone longer? Supporting a phone longer costs them more money. Literally the antithesis of your claim.

There were 0 product recalls. You may be thinking of Samsung who recalled the Note 7 for exploding. The iPhone 4 antenna design flaw was known inside the retail return window and anyone could have returned it for a full refund. They otherwise offered a free case to everyone who elected to keep the phone (myself included). The first line of Samsung Galaxy GSM phones had a similar flaw if you cupped the bottom rear of the phone; the Vibrant model on T-mobile had an “ass” that stuck out that was easier to cause total network drop on then my iPhone 4 on AT&T, but Samsung did not offer a free case or mitigation.

[–] [email protected] 1 points 1 year ago (1 children)

All you have to do is go to Apple site and see number of recall programs currently active. The fact you don't know about them or you are lying says a lot. But zero is not even close. Pretty much every laptop generation had an issue that had to be addressed one way or another. iPhones were a bit better but still frequent.

On another note if you want to finger point at any company for making a mistake, Samsung isn't one. Number of affected Note7 devices was first of all small but even so Samsung gave EVERYONE new S7 Edge as a replacement for Note7. As opposed to Apple who sold refurbished devices to users as a part of replacement program.

My joke was that extended service programs were there as a result of poor quality... And yes it does cost them more to provide support but then again class action lawsuit costs more.

Also, it's extremely ironic that Apple currently has recall program for MacBook Pro due to batteries posing fire risk, while you point out how Samsung was bad for risky batteries and claiming Apple had 0 recalls. You fanboys are a joke.

[–] [email protected] 1 points 1 year ago

Ok, I misunderstood. I thought you were implying a much more narrow definition. Samsung has an extensive list of recalls too. Most tech companies do, or at least should. Many get away with flat out ignoring major issues. This is a sign of companies making things right, not a showing of how many problems they have. Apple has way more issues than this, as does Google (my phone probably couldn’t call 911 for several days. Glad I didn’t find out for sure). Samsung has had actually dangerous recalls. They have a line of Nvme drives that are all defective and they refuse to recall them. Western digital / sandisk has several too.

I’m not going to allow you to compare a literal exploading phone to anything else. That’s absurd and you should be embarrassed to bring that up.

Warranty replacements are almost always refurbished from every manufacturer. Refurbished Apple products typically have all new external parts for the record. MacBooks don’t for the record, but I’ve personally purchased refurbished iPads, iPhones, and apple TVs and they are indistinguishable from new visually. Samsung has a business program that does something similar. I’m not aware of they do this on the consumer level.

Your joke doesn’t make sense. They aren’t extending support because they screwed something up. They support all iPhones longer than Android makers. Only just recently are a few starting to approach similar longevity.

Posing a fire risk is different than multiple actual publicized incidents of Note 7s blowing up to the point where they are banned on airplanes. The vast majority of recalls are preventative. Samsung screwed the Note 7 up twice. Their initial fix didn’t work and then they scrapped the entire phone. It would have killed any other Android maker.