this post was submitted on 05 Sep 2023
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Not too different than on Windows. Stress tests, MemTest86, disable/enable XMP, double check voltage, update your BIOS. Check that your RAM is on the motherboard's qualified vendor list. It might be worth making a separate post about it.
I meant I don't know how to do that given that it won't boot with both sticks in. Another weird thing is the shot the motherboard says to use first is not working, but the door it says to use 2nd is.
QVL lists this exact memory, but only the smaller version (2x16 instead of 2x32). Not sure if that would cause an issue, especially since one stick works at a time. So clearly the sticks themselves aren't bad, they both work one at a time. Max compatible capacity is 192, so I would think you'd be able to get there somehow. I can double check voltage, but I haven't touched it, and I would assume the default is safe. But maybe that's on me for assuming.
I can try toggling xmp, but that doesn't seem likely. I'll give it a shot in a couple hours.
As for bios update, I haven't checked into it yet, but they gave a usb with some updater that's meant to be run under Windows, I don't know how I would use that or what I would do instead. I figured I could get it running before I got that done but maybe it needs to be done sooner than I thought.
Either way I'll try to figure out both of those ideas before making another thread for that.
I think it's worth looking into before pointing a finger at any particular OS. If your troubleshooting requires you to install Windows, go for it. My gut feeling is that the memory requires more voltage but that's not based on anything but my own experience. Go through all the troubleshooting steps.