903
Half of companies planning to replace customer service with AI are reversing course
(www.techspot.com)
this post was submitted on 13 Jun 2025
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Man, if only someone could have predicted that this AI craze was just another load of marketing BS.
/s
This experience has taught me more about CEO competence than anything else.
My current conspiracy theory is that the people at the top are just as intelligent as everyday people we see in public.
Not that everyone is dumb but more like the George Carlin joke "Think of how stupid the average person is, and realize half of them are stupider than that.”
That applies to politicians, CEOs, etc. Just cuz they got the job, doesn't mean they're good at it and most of them probably aren't.
Agreed. Unfortunately, one half of our population thinks that anyone in power is a genius, is always right and shouldn't have to pay taxes or follow laws.