this post was submitted on 03 Aug 2023
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Sync for Lemmy
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๐ it's a small dev, who got shut out of the previous customer base they'd built up, and now has to rebuild with fewer customers (and fewer potential customers at least short term).
If your job lost 70% of its customers, I bet you'd be begging your boss to raise prices to avoid a 70% pay cut.
It's not a money grab. It drives me crazy how much stuff people say is a "money grab", "theft", "a scam", "predatory", etc. Asking for money isn't malicious, neither is asking for more money than you personally think is reasonable/makes sense for your finances, and neither is offering a freemium ad supported app (which is better than nothing if you're not willing to pay with money).
Edit: and sorry if that sounds overly aggressive, but you definitely struck a nerve/peeve as of late. It just seems like everyone wants to be as dramatic as possible lately.
I see your point. And you don't deserve to be down voted, as it's reasonable.
I do think he's pricing it a bit steep for what the market can bear. Maybe not. I hope he gets as much as possible. I just know that I am priced out and will continue to use Connect.
I'm sorry to hear that you're priced out, and I think it's fine to give pricing feedback like that. I just am sick of everything being "outrage" where someone "dares" to try to make some money in exchange for their effort.
I both wish you a better financial situation and that a shorter term compromise arrives where you can afford the app, or that you continue to be satisfied with Connect. One of the beauties of the fediverse is that it's not an all or nothing thing, there are other clients and other ways to support folks and the community (even just being a friendly person, so props there).
doing so will result in losing the remaining 30%
That's a farce; it happens all the time, revenue stops increasing from growing the customer base, so the prices are raised on the existing customer base to cover costs and keep things operational. Why do you think Netflix still isn't $8.99, and password sharing is no longer permitted?
If you definitely know you can't make enough money on 30% of 1,000,000 people, but you can make enough money charging 10% of 1,000,000 people a higher rate, you're going to do that ... because it's your only option. There are diminishing returns to picking up new customers with lower prices.